If you’ve seen several messages saying, “@username invites you to join their Broadcast Channel,” you’re me over the past few months since Meta announced the feature in February 2023. What was once a trickle is now a flood as Instagram opened its Broadcast Channels feature to (almost) every user in June 2023.
So what’s this feature? How does it work? These are a couple of the questions we want to answer about this feature for Instagram creators.
If you’ve been looking for ways to get big updates to your Instagram audience that you’re confident will be seen, this feature is for you.
Broadcast channels are one of the latest Instagram features. They allow creators to send direct messages to their followers. For the receivers, it’s like a mass WhatsApp group text you can’t reply to. Anyone with a Creator account on Instagram can access it and open up their one-to-many group chat.
This feature capitalizes on what Instagram’s CEO Adam Mosseri noted as the shift in how users are engaging on the platform – in private messages.
Two things to note about broadcast channels:
The feature is reminiscent of YouTube’s Community tab, except those allow comments. Still, it’s a valuable tool as it gives creators a direct way to communicate with their segment of followers that actively engage with them.
You can use broadcast channels to share content you want a specific group of people to see. That group could be people you want to give exclusive access to your Instagram content (like a behind-the-scenes look).
Or it could just be the people who have indicated that they are engaged followers (by joining your channel), so you know you’ll get better responses from them than putting up an Instagram Story or sending DMs one-on-one. Some more reasons to create an Instagram broadcast channel include:
You might have found yourself wishing you had a way to get more of your followers to engage with content that made a specific request, like feedback collection. Or you may have found that your updates get lost in the algorithm.
However, you usually only have two options: send a mass message hoping you get enough people to click through to your site and then take the action you require or send a DM to each follower. But imagine just how cluttered your DMs would get if you message back and forth with all your followers individually.
That’s where Instagram broadcast channels come in. They give creators a one-way, streamlined communication method, so there isn’t too much noise as their followers reply or react at once.
The chat you start with your followers in an Instagram broadcast channel is much like what you’d get in your DMs. It even lives in the same place – your Instagram inbox – on the same tab.
You also have an array of formats to choose from – text, photos, videos, voice notes, and even polls to get feedback or votes from your followers.
If you’ve already been using Instagram Subscriptions to monetize your content, broadcast channels are a great way to give your subscribers even more bang for their buck.
You can choose to create exclusive broadcast channels (available only to your subscribers) or create channels open for all your followers. For example, you can have a channel with general updates for your followers and one with exclusive early-access content for your subscribers.
While broadcast channels are already pretty versatile, Meta has recently announced further upgrades to the feature. There’s no information on when these will be rolled out yet, but here’s what creators can expect to see in the near future:
To create a broadcast channel, you must have a Creator account on Instagram. At the moment, personal and business accounts cannot create broadcast channels.
If you have a Creator account (not a Personal or Business account), you should be able to create a broadcast channel. Here’s how:
If you need to edit an existing channel, repeat the process above – you should see ‘Channels’ at the top of your options.
Once your new channel is ready, it’s time to invite your followers. There are a few ways you can get them into your channel:
If you can’t find the feature, that could be because there are still regional restrictions in place as Instagram rolls it out to every user. Or it could be because you’re operating a Personal or Business account – so check on that.
Instagram broadcast channels open up a new type of communication and a way to foster community among your followers. To recap, some ways to take advantage of the new feature are:
Even if you don’t see immediately how the feature can work for you, it’s so easy to create that you can make one without any larger motive and test it. Try sharing some behind-the-scenes clips or updates about your business, and see if that helps you better connect with your audience.